Privacy Policy
Last Updated: 04 July 2025
At The Write Coach (“we,” “our,” “us”), your privacy matters. We are committed to protecting the personal data of our clients and website visitors in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 of Ireland.
This Privacy Policy outlines what personal data we collect, how we use it, and your rights under Irish and EU law.
1.
Who We Are
The Write Coach
Ireland
Email: info@writecoach.ie
Website: https://writecoach.ie
We provide book writing coaching and personal development services. This website supports those services by sharing resources and enabling direct contact with us.
2.
What Personal Data We Collect
We may collect the following types of personal data:
a) Information You Provide Directly
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Name, email address, phone number
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Payment or billing information (processed securely by third-party providers)
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Any content shared during coaching (notes, drafts, documents, etc.)
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Data submitted via contact forms, newsletter opt-ins, or purchases
b) Technical and Usage Data (via Cookies)
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IP address and browser details
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Pages visited, time on site, referring site
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Device type and operating system
For more, see our Cookie Policy (link or summary to be added).
3.
How and Why We Use Your Data
We process your personal data for the following reasons:
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To provide and deliver our coaching services
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To manage bookings, payments, and client support
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To respond to queries and contact form messages
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To send marketing emails only if you’ve opted in
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To improve our website performance and user experience
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To meet our legal obligations under Irish and EU law
All data processing is based on lawful grounds under Article 6 of the GDPR — including consent, contract performance, legal obligations, and legitimate interest.
4.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing. We may share data with:
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Our service providers (e.g. website hosting, email providers, payment processors)
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Legal or regulatory authorities if required by law
All third-party providers are GDPR-compliant and contractually bound to protect your data.
5.
How Long We Keep Your Data
We only retain personal data for as long as needed to:
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Fulfil the purpose it was collected for
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Meet legal or accounting requirements
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Resolve disputes or enforce agreements
Typically, we retain client data for 6 years to meet Revenue obligations unless you request deletion sooner (where appropriate).
6.
Your Rights Under Irish and EU Law
You have the right to:
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Access a copy of your data
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Correct inaccurate or outdated information
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Request deletion of your data (in certain cases)
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Object to processing or request data portability
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Withdraw consent at any time
To exercise any of these rights, contact us at [insert email].
You also have the right to lodge a complaint with the Data Protection Commission (DPC):
7.
Security Measures
We take appropriate technical and organisational measures to protect your data, including:
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SSL encryption on our website
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Secure password practices and device protection
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Limiting access to data on a need-to-know basis
8.
Cookies
We use cookies to enhance your experience and understand website traffic. You can adjust your cookie preferences in your browser settings. See our full Cookie Policy for details.
9.
Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices of other sites and recommend reviewing their privacy policies separately.
10.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact:
Email: info@writecoach.ie
Data Controller: The Write Coach, Ireland